Delivery Delays

Your orders may take longer to arrive than usual with standard post. Read more below.๏ปฟ

๐—ช๐—ต๐˜†?
๐Ÿšš Auspost and other courier services are experiencing major shipping delays due to COVID-19 local restrictions and increased volumes in online shopping across the country. Parcel volumes are as much as Christmas 2020! ๐ŸŽ๐ŸŽ„๐Ÿ˜ฏ

๐Ÿšš Social distancing ๐Ÿง๐Ÿปโ€โ™‚๏ธโ†”๏ธ๐Ÿง๐Ÿปโ€โ™€๏ธare in place and courier services are working around the clockโฑ in order to cope with the surge in delivery volumes while doing it safely so kudos to them working so hard to ensure our parcels arrives safely. ๐Ÿ“ฆ๐Ÿ“ฌ๐Ÿ‘๐Ÿป

๐—›๐—ผ๐˜„ ๐—ฑ๐—ผ๐—ฒ๐˜€ ๐˜๐—ต๐—ถ๐˜€ ๐—ฎ๐—ณ๐—ณ๐—ฒ๐—ฐ๐˜ ๐—บ๐—ฒ?
๐Ÿ“ฆ If you place an order from us and have chosen standard shipping or eligible for free shipping, please allow extra time for your order to arrive.๐Ÿ˜Š if you noticed your tracking status has not moved for days, don't panic! ๐Ÿฅต We track your parcels as much as you do and we do a dance when an order arrives safely! ๐Ÿ’ƒ๐Ÿป Delivery scans are slower during delays and if you don't see an update doesn't mean your parcel is not moving, just slower. ๐ŸŒ If you have not received your parcel 4 weeks after placing your order, contact us via email or DM and we will help to contact the courier company and investigate further! ๐Ÿ•ต๐Ÿปโ€โ™€๏ธ

๐Ÿ“ฆ Alternatively, if you need to receive an order urgently, we recommend choosing express post when checking out as they are still the quicker than standard post eventhough next business day delivery is currently suspended. ๐Ÿ˜–

๐—ข๐˜‚๐—ฟ ๐—ฝ๐—ฎ๐—ฟ๐˜ ?
๐Ÿ“ฎ To help with this situation, we can only aim to dispatch your orders as quick as possible but note that once your order is lodge at the post office or picked up by courier services, the delivery speed is out of our hands. ๐Ÿ–๐Ÿป๐Ÿ˜– We sometimes try to go for alternative courier services for VIC orders instead of Auspost so your item may reach you quicker! โœŒ๐Ÿป๐Ÿ˜Š

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